Convenience, Quality and Control

Convenience, Quality and Control

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Need Answers Now?

Need Answers Now?

If you suspect a sprain, strain, fracture or other injury or illness requiring an x-ray, come to Rochester Immediate Care where we will diagnose and treat you quickly.

Stop Suffering!

Stop Suffering!

Sneezing, wheezing, coughing, headaches...ouch! Let us help. No appointments necessary.

We'll Take Care of You

We'll Take Care of You

We are dedicated to providing you and your employees with the highest quality medical care and unparalleled customer service.

    • Locations

      • 2745 West Ridge Road
        Greece, NY 14626
      • 585.225.5252
        585.225.5256 (fax)
      • Mon-Fri 9am – 9pm
        Sat-Sun 9am – 8pm
      • 2685 East Henrietta Road
        Henrietta, NY 14467
      • 585.444.0058
        585.444.0108 (fax)
      • Mon-Fri 9am – 9pm
        Sat-Sun 9am – 8pm
      • 2226 Penfield Rd, Rt. 441
        Penfield, NY 14526
      • 585.388.5280
        585.388.5282 (fax)
      • Mon-Fri 9am – 9pm
        Sat-Sun 9am – 8pm
      • 1065 Ridge Road
        Webster, NY 14580
      • 585.872.2273
        585.872.2275 (fax)
      • Mon-Fri 9am – 9pm
        Sat-Sun 9am – 8pm
    • Insurance

      We accept major insurance plans, including Excellus BlueCross BlueShield, MVP and Aetna, and we are continuously working to expand our network. Urgent care co-pays and fees are substantially lower than those charged by emergency rooms. We require a deposit for self-pay patients and those with high deductible plans.

      Learn More
    • Services

      Our board certified and emergency medicine trained providers treat non-life threatening injuries and illnesses. We have CLIA-certified labs and digital x-rays at all of our sites so we can diagnose and treat higher acuity cases than any other urgent care center in Rochester. 

      Learn More

    Locations

    We currently have four locations to serve you in Greece, Henrietta, Webster and Penfield. All Rochester Regional Health Immediate Care centers have plenty of convenient, off-street parking. We also provide complimentary Wi-Fi and beverages, a children’s play area, and flat-screen TVs in each patient room. Open 365 days per year. We have affiliated additional locations in Buffalo, New York.

    Next door to Wegmans in the Ridgemont Plaza

    At the corner of E. Henrietta and Calkins Road

    • 2685 East Henrietta Road
      Henrietta, NY 14467
    • 585.444.0058
      585.444.0108 (fax)
    • Mon-Fri 9am – 9pm
      Sat-Sun 9am – 8pm
    • Trish Martin, MSN, RN
      Site Administrator
    • Dr. Janet Williams
      Medical Director

    Near the intersection of 441 and 250 between Aldi’s and Tim Horton’s.

    Across from the Kohls/Dick's plaza

    Insurance

    Like most medical practices, Rochester Regional Health Immediate Care requires payment at the time of service. Fees vary depending on the level of service provided. We accept most major insurance plans. Urgent care fees and co-pays are  typically lower than those charged by emergency rooms.

    At the time of service, patients are required to pay the urgent care co-pay as determined by their insurance carrier (usually $25 - $75). This co-pay is typically substantially less than that charged by hospital emergency departments. We are a member of the Rochester Regional Domestic Network.

    A pre-payment deposit of $150 is required prior to service for patients who maintain membership in High Deductible Plans. If deductible requirements have been satisfied, with verification from the insurance company, only the co-pay (determined by your insurance carrier) is required.

    As a service to our senior population, we participate with Medicare Part B. We also participate with various Medicare Advantage Plans, sometimes called "Part C" or "MA Plans," that are offered by private companies. If you have a Medicare Advantage Plan or a secondary plan and your insurance card says “Medicare,” Federal law provides for you to be seen at any emergency room or qualified urgent care center.

    A pre-payment of $150 is required from every patient who maintains membership in a non-participating insurance plan. We will “courtesy bill” all plans, meaning we will submit the claim on the patient’s behalf, and the insurance company may reimburse the patient depending on his or her contracted plan.

    A pre-payment deposit is required from every patient who presents to Immediate Care without valid health insurance coverage, is on Medicaid, is otherwise a non-insured private pay patient, or maintains a high deductible insurance plan.

    Services

    Immediate Care providers and staff are trained to diagnose and treat most non-life threatening injuries and illnesses. Through our sister organization, Pulse Occupational Medicine, our experienced healthcare professionals also provide a full array of occupational and industrial medicine services.

    To learn about all the services Rochester Regional provides click here.

    If it hurts a little or a lot, we can help. Don’t take the chance of a more serious injury, illness or infection, let our healthcare professionals diagnose and treat you in about an hour. Below are just some of the injuries we treat.

    • Animal and insect bites

      We treat a variety of animal bites from household pets to wild animals and seasonal bites from spiders, ticks and other insects.

    • Poison ivy, oak and sumac

      We provide options for dealing with the itching, and help to contain it. If the rash is widespread or results in a large number of blisters, our providers may prescribe an oral corticosteroid. If a bacterial infection has developed, our providers may prescribe an oral antibiotic.

    • Burns

      Burns can be painful and, when left untreated, can become infected and leave permanent scars. We treat first- and second-degree burns, along with symptoms of sunburn.

    • Sprains, fractures, broken bones

      We treat sprains, strains, broken bones and dislocations. We can provide splinting and can quickly arrange for orthopedic care.

    • Cuts and lacerations

      We administer stitches (sutures) and properly clean and bandage cuts and lacerations.

    When you or a loved one is sick, you want to feel better fast. Our compassionate healthcare professionals diagnose and treat most patients in about an hour. Below are just some of the illnesses that we treat.

    • Abdominal pain

      There are many causes of abdominal pain, ranging from common “stomach bugs” to more serious causes such as appendicitis.  We can evaluate and treat most causes of abdominal pain; for those that need a higher level of diagnostics and treatment we will refer to the appropriate facility.

    • Ear infections

      We treat ear infections in children and adults. We also perform an ear wax flush for impacted ears.

    • Allergies

      We treat non-life theatening allergy symptoms caused by pets, food, chemicals, pollen and numerous other natural and man-made irritants.

    • Gynecologic and genitourinary problems

      We treat pelvis inflammatory disease.

    • Asthma

      Asthma is a condition in which your airways narrow and swell and produce extra mucus. This can make breathing difficult and trigger coughing, wheezing and shortness of breath. Asthma can't be cured, but its symptoms can be controlled.

    • Headaches

      Headaches have many symptoms including light sensitivity, vision abnormalities, allergies, nausea, vomiting and more. Severe headaches can be serious and should be evaluated by a medical professional.

    • Backaches, back pain

      Your spine is a column of more than 30 bones (vertebrae) held together by muscles, tendons and ligaments and cushioned by shock-absorbing disks. A problem in any part of your spine can cause back pain.

    • Minor eye problems

      We treat minor eye problems such as a scratched cornea.

    • Bronchitis

      Bronchitis is an inflammation of the lining of your bronchial tubes, which carry air to and from your lungs. People who have bronchitis often cough up thickened mucus, which can be discolored.

    • Nose bleeds

      Our providers offer effective packing for nose bleeds.

    • Chronic obstructive pulmonary disease (COPD)

      We have the expertise and the x-ray equipment to diagnose and treat chronic obstructive pulmonary disease.

    • Pneumonia

      Pneumonia is an infection that inflames the air sacs in one or both lungs. A variety of organisms, including bacteria, viruses and fungi, can cause pneumonia. Antibiotics can treat many common forms of pneumonia.

    • Cold and flu symptoms

      We can treat your cold and flu symptoms including fevers, congestion and related discomfort. We have Rapid Flu tests available to accurately diagnose this illness.

    • Sore throats

      A sore throat is the primary symptom of pharyngitis — inflammation of the throat (pharynx) and can be caused by viral or bacterial infection.

    • Dehydration

      Dehydration, as evidenced by excessive thirst, dry mouth or skin, little or no urination, severe weakness, dizziness or lightheadedness, or dark-colored urine, is treated with IV fluid replacement.

    • Urinary tract infections (UTI)

      A urinary tract infection is an infection in any part of your urinary system — your kidneys, ureters, bladder and urethra. Antibiotics are the typical treatment for a UTI.

    • Diarrhea

      Acute and chronic diarrhea can have numerous causes that determine treatment options. Diarrhea can be serious and sometimes lead to dehydration.

    • Vomiting

      We treat vomiting symptoms from food poisoning, stomach flu, abdominal pain and other digestive illnesses.

    Our centers have comparable equipment to that of free-standing Emergency Departments such as ultrasound and digital radiology capabilities. Our use of the most advanced medical technologies saves our patients time and money.

    • Electrocardiogram (EKG)

      EKGs are used to diagnose heart and pulmonary abnormalities.

    • Ultrasound

      Ultrasound is a diagnostic medical imaging technique used to visualize muscles, tendons, and many internal organs to capture their size, structure and any pathological lesions with real time images. An outside source provides Ultrasound testing at our centers. Hours of service varies based on Immediate Care location.

    • Pregnancy Test

      We provide accurate pregnancy testing services.

    • X-rays

      Our centers offer full digital x-ray capabilities. Your x-rays are read by certified radiologists.

    • STD Test

      We diagnose and treat symptoms associated with sexually transmitted diseases (STDs) such as herpes, gonorrhea and chlamydia.

    We have on-site laboratories for increased efficiencies and convenience. Immediate Care laboratories are CLIA certified by the Centers for Medicare & Medicaid Services (CMS) ensuring accuracy and safety. Some of our in-house labs are described below.

    • Complete Metabolic Panel (CMP)

      A CMP is a group of blood tests. They provide an overall picture of your body’s chemical balance and metabolism.

    • Rapid Flu Swab

      Through a simple test we can diagnose the flu. If diagnosed early, we can prescribe medications that can lessen the severity and duration of certain flu viruses.

    • Glucose

      Immediate results for blood sugar and anticoagulant levels

    • Rapid HIV Test

      This blood test for HIV is performed in our facility, and results are provided prior to patients leaving.

    • Mono Screen

      The mono test is used to help determine whether a person with symptoms has infectious mononucleosis (mono).

    • Rapid RSV Test

      Rapid RSV (Respiratory Syncytial Virus) test for common viral respiratory infection that produces immediate results.

    • Occult Blood

      Tests for the presence of microscopic or invisible blood in the stool. Fecal occult blood can be a sign of a problem in your digestive system, a polyp, ulcer, hemorrhoid or more serious problems.

    • Rapid Strep Test

      Rapid strep test is used to quickly diagnose streptococcus infections.

    • PT/INR

      Prothrombin time (PT) is a blood test that measures how long it takes blood to clot. A prothrombin time test is used to check whether medicine to prevent blood clots is working and within normal range. A PT test may also be called an INR test. INR (international normalized ratio) stands for a way of standardizing the results of prothrombin time tests.

    • Urinalysis

      There are an array of tests performed on urine, making it one of the most common methods of medical diagnosis.

    Our superb medical staff can administer physicals for a variety of needs.

    • Sports

      We administer physicals required for sports teams of all ages. Please bring immunization records and all required forms.

    • Work

      We administer pre-employment, fit-for-duty and executive physicals through our sister organization, Pulse Occupational Medicine.

    • School

      We administer school physicals for students of all grade levels. Please bring immunization records and all required forms.

    • DOT/FMCSA Certification Exam

      DOT/FMCS physicals evaluate whether or not a driver is healthy enough to operate a commercial motor vehicle. A driver with health issues like sleep apnea, diabetes, poor vision and high blood pressure could be hazardous if medical conditions become unmanageable while driving. A Department of Transportation (DOT) physical examination must be conducted by a licensed medical examiner that is listed in the Federal Motor Carrier Safety Administration (FMCSA) National Registry (NCRME). Please call our offices to arrange a convenient and timely appointment with one of our NCRME registered providers. 

    Prevention is the first priority for illness-free living. We encourage everyone to regularly see their primary care physician. However, we do provide select preventative care options as a convenience for patients.

    • Vaccinations

      We administer a variety of preventive vaccinations including hepatitis B and A, flu shot, PPD, MMR, T-DAP and traveler’s medicine shots.

    We have extensive experience in the occupational health field helping businesses reduce injuries, lower costs and promote a safe workplace. Through management of Pulse Occupational Medicine, we offer comprehensive occupational health services to organizations of all sizes from small start-ups to large corporations with hundreds of employees.

    • Alcohol Breath Test

      A breath alcohol test is an estimate of your blood alcohol concentration (BAC). The test measures the amount of alcohol in the air that you exhale.

    • Health and wellness programs

      We help organizations develop wellness programs that promote employee buy in and inspire success. Our programs actively engage members in maintaining their own health; reduce the overall cost of healthcare, Workers’ Compensation claims and lost work time; and support positive lifestyle change.

    • Case management

      Our physicians create customized rehabilitation programs and monitor return-to-work progress.

    • On-Site Support

      Our providers will travel to your location for on-site clinics, company physician services and college health clinical services.

    • Drug and alcohol testing

      Our rapid drug screening technology, offered at all sites, benefits both employers and their employees. Services include urine collections, Medical Review Officer (MRO) services, breath alcohol testing, hair collections and random drug testing programs.

    • Pre-placement evaluation

      Pre-placement evaluations include physicals, drug screens, immunizations, mask fittings and vision and hearing tests.

    • Educational programs

      We offer customized programs in personal health and well-being, managing chronic illnesses, safety and prevention, understanding healthcare options and expenditures, nutrition and physical activity plans, and more.

    • Physicals

      We perform all necessary medical evaluations such as Comprehensive Medical Evaluations (CME), pre-placement, annual, return-to-work, Federal/DOT, Nuclear (NCR), OSHA Medical surveillance, Firefighter, etc.

    • Independent medical evaluations (IME)

      We have extensive experience conducting IMEs, at the request of employers and insurance carriers, to provide independent and objective opinion of the clinical status of an individual who was injured at work.

    • Testing

      We offer a full complement of testing services including vision screening, audiology testing, spirometry and pulmonary function testing (PFT), x-rays and laboratory tests.

    • Injury care

      Injured employees are diagnosed and treated quickly by our qualified medical professionals. We also offer Case Management services for follow-up, rehabilitation and fit-for-duty programs.

    • Workers’ Compensation cases

      We treat initial injuries and manage follow-up care to "enable rather than disable" injured employees.

    Contact

    Ultimately, patients are the reason Rochester Regional Health Immediate Care exists. We constantly work to make patients’ experiences positive ones. Please direct your questions or concerns to the Site Administrator of the facility you visited. To report concerns about patient safety or quality of care, please contact Dr. Joseph Chow, President, TeamHealth Ambulatory Care. For the safety of our patients, we cannot give medical advice of any kind via the Internet or phone.

    For Billing Questions:

    • Urgent Care Billing of TeamHealth
      2351 North Forest Road.
      Suite 100
      Getzville, NY 14068
    • 1.855.458.4483

    Corporate Office:

    • TeamHealth Ambulatory Care: Practice Management
      1 John James Audubon Parkway
      Amherst, NY 14228
    • 716.204.4500
      716.204.4501 (fax)

     

    I was very happy with the care my son received from reception, nurse and doctor. My son received excellent care. We will definitely come back when needed. Thank you

    — Henrietta

    About

    Mission: Providing acute episodic for minor illness and injury in children and adults. Vision: Immediate Care strives to be a leader in the healthcare industry while continually exceeding the expectations of the patients, partners and communities we serve. Values: Innovative solutions, accountable leadership, excellence and integrity.

    About Rochester Regional Health

    Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes and beyond. The system includes 150 locations: five hospitals; more than 100 primary and specialty practices, rehabilitation centers and ambulatory campuses; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and ACM Medical Laboratory, a global leader in patient and clinical trials.

    Rochester Regional Health, the region’s second-largest employer, was named one of “America’s Best Employers” by Forbes in 2015. Learn more at www.rochesterregionalhealth.org.

    • Joseph Chow, MD, MBA ViewHide Bio Joseph Chow, MD, MBA
      President, TeamHealth Ambulatory Care

      Joe_Chow@teamhealth.com
      716.204.4500

      Clinical superiority and patient satisfaction are of utmost concern to Dr. Joseph L. Chow, President, TeamHealth Urgent Care. Dr. Chow leads by example—he consistently receives superior patient satisfaction scores with patients oftentimes citing his compassion and care as a primary reason for their positive experiences at our facilities.

      Dr. Chow joined our organization in 2007. He received the Medical Director of the Year Award in 2012. Dr. Chow now oversees the medical care delivered at all Immediate Care and TeamHealth-affiliated urgent care facilities across the country. He is interested in expanding urgent care nationally, and advancing integration among TeamHealth service lines. 

      Dr. Chow is board certified in Family Practice. He graduated Summa Cum Laude with a Bachelor’s degree in Biology from the University at Buffalo. He earned his Medical Doctorate from the University at Buffalo School of Medicine. Dr. Chow completed his residency in Family Medicine at the University at Rochester. He also earned a Master's of Business Administration from the University at Buffalo in 2014, graduating with Beta Gamma Sigma honors.

      In addition to his position with TeamHealth, Dr. Chow has served as Medical Director and Medical Review Officer for DuPont Industries in Buffalo, NY. He is a Clinical Assistant Professor at the University at Buffalo’s Department of Family Medicine, and precepts medical students at a local volunteer medical clinic.

      Prior to joining TeamHealth, Dr. Chow was a Partner and Treasurer of Springville Pediatrics and Adult Care, LLP. He served as the attending physician for the Gow School, and sports physician at the Springville Griffith Institute.

    • Dr. Janet Williams ViewHide Bio Dr. Janet Williams
      Medical Director

      Janet_Williams@teamhealth.com
      585.225.5252

      For nearly 20 years, Dr. Janet Williams has provided expert clinical care in a variety of emergency and urgent care settings, both hospital-affiliated and free-standing, in urban and rural areas.

      As an attending physician and faculty member in emergency departments and medical schools in Pennsylvania, West Virginia and New York, Dr. Williams has taught residents, physician assistants, and nurse practitioners in clinical emergency medicine and is an acknowledged national leader in the management and provision of clinical care. She is an accomplished clinician as well as a true advocate for patient satisfaction.

      Joining Rochester Immediate Care in February of 2010, Dr. Williams oversees all medical care at the Rochester Immediate Care facility on West Ridge Road in Greece, NY.

      Dr. Williams is certified as a Diplomate of the American Board of Emergency Medicine and is an active member of a number of national professional organizations including the American Academy of Urgent Care Medicine.

      A Rochester native, Dr. Williams earned her bachelor’s degree in mathematics at Bucknell University in 1984 and her medical degree at the University at Buffalo School of Medicine in 1988. She completed a residency in emergency medicine, including tenure as chief resident, at Allegheny General Hospital in Pittsburgh, PA in 1991.

      Following residency, Dr. Williams served as an attending physician in emergency departments at Allegheny General Hospital (1991-1992); Ruby Memorial Hospital, Morgantown, WV (1992-2003); and Strong Memorial Hospital, Rochester, NY (2003 – present).

      Her current academic appointment is Professor of Emergency Medicine at the University of Rochester School of Medicine and Dentistry. Previous academic appointments were at West Virginia University, Alderson-Broaddus College, and the Medical College of Pennsylvania.

    • Joe Coluccelli, RN, BSN ViewHide Bio Joe Coluccelli, RN, BSN
      Director of Operations

      Joe_Coluccelli@teamhealth.com
      585.872.2773

      Joseph Coluccelli joined our organization in August 2011, as the Site Administrator for our Greece location, currently he is the Director of Operations.  Mr. Coluccelli is responsible for day-to-day operations, leadership of clinical and clerical staff and patient satisfaction for all Rochester Regional Health urgent care centers.

      Prior to joining Rochester Immediate Care, Mr. Coluccelli was a Case Manager for Rochester Home Care where he was responsible for the overall plan and outcome of nursing staff. Previously he was Emergency Department Clinical Nurse Leader at Rochester General Hospital. Mr. Coluccelli holds a Bachelor of Science degree in Nursing as well as a Bachelor of Arts degree in Political Science from St. John Fisher College.

    • Trish Martin, MSN, RN ViewHide Bio Trish Martin, MSN, RN
      Site Administrator

      Trish_Martin@teamhealth.com
      585.225.5252

      Trish Martin joined our organization as a Site Administrator for Rochester Immediate Care in October 2013. Ms. Martin is responsible for day-to-day operations, leadership of clinical and clerical staff and patient satisfaction at the Henrietta and Webster urgent care centers.

      Ms. Martin holds a Bachelor of Science degree from Niagara University as well as a Master of Science in Nursing Administration from Roberts Wesleyan College.

    News

    Immediate Care is committed to a proactive approach to health and wellness. We are pleased to present information and tools for a healthy lifestyle, including a monthly e-newsletter and links to regional and national health organizations.

    • ViewHide Article UnitedHealthcare PLAN PARTICIPANTS NOW HAVE ACCESS TO ROCHESTER REGIONAL HEALTH IMMEDIATE CARE
      Tuesday, November 29, 2016

      BUFFALO, NY (November 29, 2016) – People enrolled in UnitedHealthcare employer-sponsored, Medicaid and Medicare plans now have access to Rochester Regional Health Immediate Care (Roch-IC). Effective immediately, plan participants now have access to more than 17 urgent care physicians and advanced practice clinicians.

      UnitedHealthcare plan participants can receive a full range of Urgent Care services on an in-network basis at Roch-IC locations in Webster, Henrietta, Greece and Penfield.

      Roch-IC centers provide walk-in high-quality urgent care for common illnesses and non-life-threatening injuries with afterhours and weekend availability 365 days a year. To help provide quick and accurate diagnoses, Roch-IC offers digital x-rays and a robust in-house lab while under the care of board certified physicians. Due to short wait times and low copays, Roch-IC is a convenient and affordable option for many urgent medical needs. 

      “Roch-IC is an important addition to our network, providing choices and access for patients and their families as we continue to expand into the Rochester, NY, region,” said Pat Celli, CEO, UnitedHealthcare Community Plan of New York. “The health system offers urgent care to residents across a wide geographic area, providing quality, cost-effective and convenient care.”   

      “Our goal is to provide patients and families with the highest quality care in a convenient patient-centered setting,” said Joseph Chow, MD, President of Roch-IC. “We look forward to the opportunity to serve current and future UnitedHealthcare plan participants through UnitedHealthcare’s expanded coverage.”     

      About Rochester Regional Health Immediate Care

      Rochester Regional Health Immediate Care brand is a joint venture between Rochester Regional Health System and TeamHealth, a national healthcare management organization. Roch-IC has four locations in the greater Rochester region and provides care for approximately 55,000 patients each year. Urgent care centers provide high-quality immediate care for common illnesses and non-life-threatening injuries.  Roch-IC accepts insurance from more than 10 of the area’s major health insurance provides. For more information, visit rochesterimmediatecare.com.   

      About UnitedHealthcare

      UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full spectrum of health benefit programs for individuals, employers, military service members, retirees and their families, and Medicare and Medicaid beneficiaries and contracts directly with more than
      1 million physicians and care professionals and 6,000 hospitals and other care facilities nationwide. UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company. For more information, visit UnitedHealthcare at www.uhc.com or follow @myUHC on Twitter. 

      CONTACT: 

      Heather Vines-Tillery
      TeamHealth Ambulatory Care
      865.293.5544
      heather_vines@teamhealth.com

    • ViewHide Article Rochester Regional Health Acquires Eastside Medical Urgent Care; Expands Services to Penfield, New York
      Tuesday, November 1, 2016

      November 01, 2016    

      Rochester, N.Y. - Effective November 1, Rochester Regional Health will acquire Eastside Medical Urgent Care in Penfield. The urgent care center will be the newest member of the Rochester Region –Team Health family of Immediate Care Centers.

      “This acquisition aligns with our goal to bring convenient and cost-effective healthcare to families throughout the region,” said Eric Bieber, MD, President and CEO of Rochester Regional Health. “The Rochester Regional Immediate Care Center in Penfield will build on the tradition of compassion and quality that the Eastside Medical Urgent Care team has brought to the community for thirteen years.”

      “Rochester Regional Health Immediate Care is a joint venture between Rochester Regional Health and TeamHealth, a leading physician services organization,” said Joseph Chow, MD, President of TeamHealth Ambulatory Care. “We are pleased to have Eastside Medical Urgent Care join Rochester Regional Health Immediate Care and expand our presence in the community.”
      The location at 2226 Penfield Road joins the Rochester Regional Health Immediate Care family expanding the organization’s services to Penfield, New York. Eastside Medical Urgent Care has offered urgent care services to approximately 20,000 patients annually.
      Rochester Regional Health Immediate Care has been repeatedly voted “Rochester’s Choice: Best Urgent Care Center” and provides urgent care services 365 days a year in four convenient locations throughout New York: Greece, Henrietta, Webster and now Penfield.

      ### 

      About Rochester Regional Health

      Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes and beyond. The system provides care from 150 locations, including five hospitals; more than 100 primary and specialty practices, rehabilitation centers and ambulatory campuses; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and ACM Medical Laboratory, a global leader in patient and clinical trials. Rochester Regional Health, the region’s second-largest employer, was named one of “America’s Best Employers” by Forbes in 2015. Learn more atRochesterRegional.org. 

      About TeamHealth

      At TeamHealth (NYSE: TMH), our purpose is to perfect our physicians’ ability to practice medicine, every day, in everything we do. Through our more than 19,000 affiliated physicians and advanced practice clinicians, TeamHealth offers outsourced emergency medicine, hospital medicine, critical care, anesthesiology, orthopedic hospitalist, acute care surgery, obstetrics and gynecology hospitalist, ambulatory care, post-acute care and medical call center solutions to approximately 3,400 acute and post-acute facilities and physician groups nationwide. Our philosophy is as simple as our goal is singular: we believe better experiences for physicians lead to better outcomes—for patients, hospital partners and physicians alike. Join our team; we value and empower clinicians. Partner with us; we deliver on our promises. Learn more at http://www.teamhealth.com.
      The term “TeamHealth” as used throughout this release includes Team Health Holdings, Inc., its subsidiaries, affiliates, affiliated medical groups and providers, all of which are part of the TeamHealth organization. “Providers” are physicians, advanced practice clinicians and other healthcare providers who are employed by or contract with subsidiaries or affiliated entities of Team Health Holdings, Inc. All such providers exercise independent clinical judgment when providing patient care. Team Health Holdings, Inc. does not have any employees, does not contract with providers and does not practice medicine.
    • ViewHide Article ROCHESTER REGIONAL HEALTH EXPANDS COMMITMENT TO URGENT CARE
      Monday, August 1, 2016

      Rochester Regional health EXPANDS COMMITMENT TO URGENT CARE

      – Rochester Regional Health Immediate Care strengthens link to health system - 

      ROCHESTER, N.Y. – Effective Aug. 1, Rochester Regional Health will expand its relationship with TeamHealth and Rochester Immediate Care in Greece, Henrietta and Webster, a move that underscores the system’s commitment to providing care in a variety of diverse settings across the region. Rochester Regional is planning to open additional urgent care centers in the near future through this expanded relationship. Additionally, effective Aug. 1, Rochester Regional Health Immediate Care will accept UnitedHealthcare as a participating insurance provider, creating greater healthcare access for the patients and families we serve.

      “We are deeply committed to making care convenient and accessible to patients across the region, and, as a result we are expanding our relationship with TeamHealth,” said Rochester Regional President & CEO Eric Bieber, MD. “Urgent care centers meet a critical need for healthcare that is not only expert and reliable, but also patient oriented, convenient and cost effective.” 

      The Rochester Immediate Care urgent care facilities, which will be named Rochester Regional Health Immediate Care going forward, are the region’s only Joint Commission-accredited urgent care centers, and have been repeatedly voted “Rochester’s Choice: Best Urgent Care Center.”  

      “Urgent care is one more critical component of Rochester Regional’s full complement of services,” Bieber said. “In fact, we are building a comprehensive system of care that enables us to serve the community as a truly integrated health system, a system that includes both traditional providers like hospitals and physicians, as well as unique programs and services like ElderONE, skilled nursing and senior living centers.

      “We also have important relationships with hundreds of community physicians, social service agencies, post-acute providers, and others. All of these collaborative relationships are marked by a deep and abiding commitment to providing families and patients access to excellent, high-value care close to home,” Bieber said.

      ###

       

      Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes and beyond. The system provides care from 150 locations, including five hospitals; more than 100 primary and specialty practices, rehabilitation centers and ambulatory campuses; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and ACM Medical Laboratory, a global leader in patient and clinical trials. Rochester Regional Health, the region’s second-largest employer, was named one of “America’s Best Employers” by Forbes in 2015. Learn more at rochesterregional.org

       

      About TeamHealth
      At TeamHealth (NYSE: TMH), our purpose is to perfect our physicians’ ability to practice medicine, every day, in everything we do. Through our more than 19,000 affiliated physicians and advanced practice clinicians, TeamHealth offers outsourced emergency medicine, hospital medicine, critical care, anesthesiology, orthopedic hospitalist, acute care surgery, obstetrics and gynecology hospitalist, ambulatory care, post-acute care and medical call center solutions to approximately 3,500 acute and post-acute facilities and physician groups nationwide. Our philosophy is as simple as our goal is singular: we believe better experiences for physicians lead to better outcomes—for patients, hospital partners and physicians alike. Join our team; we value and empower clinicians. Partner with us; we deliver on our promises. Learn more at http://www.teamhealth.com.

      The term “TeamHealth” as used throughout this release includes Team Health Holdings, Inc., its subsidiaries, affiliates, affiliated medical groups and providers, all of which are part of the TeamHealth organization. “Providers” are physicians, advanced practice clinicians and other healthcare providers who are employed by or contract with subsidiaries or affiliated entities of Team Health Holdings, Inc. All such providers exercise independent clinical judgment when providing patient care. Team Health Holdings, Inc., does not have any employees, does not contract with providers and does not practice medicine.

    Careers

    Immediate Care provides you with an opportunity to put your skills to use, to become a leader in a growing organization and to be appropriately compensated—all this and you can have a life, too. We place a premium on innovation, excellence and performance. Click here to view available positions.

    Available Positions
    Click here to view all available positions at TeamHealth.

    Physicians, Physician Assistants, Nurse Practitioners

    • Competitive compensation
    • Incentive program
    • Full malpractice coverage with tail

    Position requirements:

    • ACLS and PALS certifications
    • Physicians must be Board Certified or Board Eligible in Emergency Medicine or Internal Medicine/Family Medicine with significant emergency medicine experience
    • Physician Assistants must be certified by NCCPA
    • Nurse Practitioners must be certified by AANP

    Registered Nurses, Licensed Practical Nurses, Radiology Technicians, Medical Assistants and Patient Service Representatives

    • Highly competitive compensation and benefit package
    • Performance incentives
    • Enhanced quality of life
    • Reasonable, established shifts
    • Professional, challenging and rewarding workplace environment
    • Diverse career opportunities
      • Full-time, part-time and per diem opportunities
      • Immediate Care is managed by TeamHealth, a progressive and growing healthcare organization with contracts throughout North America

    Organizational Philosophies

    • We cultivate a strong commitment to patient satisfaction and safety
    • We recruit and retain the highest quality physicians and medical team members
    • We create an environment of effective leadership, accountability and empowerment
    • We maintain a flat organization with open access at all levels
    • We focus on operational and performance data with national benchmarks
    • We encourage creative and solution-based thinking

    Available Positions
    Click here to view all available positions at TeamHealth.

    FAQs

    Do you have questions? Good, because we have answers! And if we don’t answer your question here, please feel free to contact the Site Administrator at the Immediate Care center nearest you, or our corporate office. Please note that, for the safety of our patients, we cannot give medical advice of any kind via the Internet or phone.

    • What is an urgent care center?

      An urgent care center is used for episodic care for patients with medical conditions that require treatment. When experiencing a non-life threatening situation (but could lead to potentially harmful outcome if not treated in a timely fashion), a patient can receive treatment at Immediate Care rather than seeking treatment at an emergency room. Patients should inform their Primary Care physician of such visit and consult him or her for follow up care. If the patient is in a life-threatening situation, please call 911 right away for care.

      Immediate Care is a full-service urgent care center, meaning that we have physicians, diagnostic tools and labs on-site so we can diagnose and treat most patients in one visit. This saves time and money for patients and insurance companies.

    • Are all urgent care centers alike?

      No, not all urgent care centers are alike! The quality of providers and the level of services vary widely. To assure the highest quality care, look for a center that is accredited by The Joint Commission, which is recognized nationwide as the preeminent organization for healthcare accreditation. Immediate Care is one of the very few urgent care centers in the country that has earned The Joint Commission’s Gold Seal of Approval. This signifies our commitment to continuously achieving the highest national standards for safety and quality of care.

    • Do I need to make an appointment to visit Immediate Care Center?

      No, you never need an appointment to visit Immediate Care. Come to Immediate Care when you need prompt medical care. You can, however, choose your arrival time through our online self-scheduling tool, InQuicker (https://immediatecareny.inquicker.com/). This helps us prepare for your arrival and speed up your visit.

    • How long will a visit to Immediate Care take?

      Most patients are treated and released in about an hour. However, visit times vary depending on the number of patients at the center and the severity of their injuries or illness. Patients who require tests, such as x-rays or labs, may require some additional time.

    • Who will provide my medical care?

      Immediate Care centers are staffed by board-certified physicians who are skilled in the treatment of non-life-threatening injuries and illnesses. All of our providers—physicians, physician assistants, nurses and radiological technicians—are dedicated to providing excellent medical care in a compassionate, respectful manner.

    • How much does an office visit cost?

      Our fees vary depending on the level of services provided. Generally our fees are approximately one-third of those charged by emergency departments for similar procedures. Patients are required to provide payment or proof of insurance prior to treatment.

    • Do you accept insurance?

      Immediate Care accepts most major insurance plans. Co-pays are determined by your insurance plan, but are usually much less than those for an emergency room visit or those for free-standing emergency departments.

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