Joseph Chow, MD, MBA
President, TeamHealth Urgent Care
Clinical superiority and patient satisfaction are of utmost concern to Dr. Joseph L. Chow, President, TeamHealth Urgent Care. Dr. Chow leads by example—he consistently receives superior patient satisfaction scores with patients oftentimes citing his compassion and care as a primary reason for their positive experiences at our facilities.
Dr. Chow joined our organization in 2007. He received the Medical Director of the Year Award in 2012. Dr. Chow now oversees the medical care delivered at all Immediate Care and TeamHealth-affiliated urgent care facilities across the country. He is interested in expanding urgent care nationally, and advancing integration among TeamHealth service lines.
Dr. Chow is board certified in Family Practice. He graduated Summa Cum Laude with a Bachelor’s degree in Biology from the University at Buffalo. He earned his Medical Doctorate from the University at Buffalo School of Medicine. Dr. Chow completed his residency in Family Medicine at the University at Rochester. He also earned a Master's of Business Administration from the University at Buffalo in 2014, graduating with Beta Gamma Sigma honors.
In addition to his position with TeamHealth, Dr. Chow has served as Medical Director and Medical Review Officer for DuPont Industries in Buffalo, NY. He is a Clinical Assistant Professor at the University at Buffalo’s Department of Family Medicine, and precepts medical students at a local volunteer medical clinic.
Prior to joining TeamHealth, Dr. Chow was a Partner and Treasurer of Springville Pediatrics and Adult Care, LLP. He served as the attending physician for the Gow School, and sports physician at the Springville Griffith Institute.
Dr. Pamela Sullivan
Pam Sullivan, M.D., is a well-known emergency medicine physician who has practiced at Rochester General Hospital and Highland Hospital since 1993. She is board certified in internal medicine and with certifications in pediatric advanced life support, advanced trauma life support and advanced cardiac life support.
A New York City native, Dr. Sullivan earned a bachelor’s degree in physical therapy at Ithaca College and her medical degree at the Medical College of Philadelphia; she served an internship and residency in primary care internal medicine at the University of Rochester School of Medicine and Dentistry. While employed by the medical school, she held an academic appointment as senior instructor of clinical emergency medicine.
Dr. Sullivan is a Fellow of the American College of Physicians and serves as a council member and as chair of the membership committee of the New York ACP.
Dr. Janet Williams
For nearly 20 years, Dr. Janet Williams has provided expert clinical care in a variety of emergency and urgent care settings, both hospital-affiliated and free-standing, in urban and rural areas.
As an attending physician and faculty member in emergency departments and medical schools in Pennsylvania, West Virginia and New York, Dr. Williams has taught residents, physician assistants, and nurse practitioners in clinical emergency medicine and is an acknowledged national leader in the management and provision of clinical care. She is an accomplished clinician as well as a true advocate for patient satisfaction.
Joining Rochester Immediate Care in February of 2010, Dr. Williams oversees all medical care at the Rochester Immediate Care facility on West Ridge Road in Greece, NY.
Dr. Williams is certified as a Diplomate of the American Board of Emergency Medicine and is an active member of a number of national professional organizations including the American Academy of Urgent Care Medicine.
A Rochester native, Dr. Williams earned her bachelor’s degree in mathematics at Bucknell University in 1984 and her medical degree at the University at Buffalo School of Medicine in 1988. She completed a residency in emergency medicine, including tenure as chief resident, at Allegheny General Hospital in Pittsburgh, PA in 1991.
Following residency, Dr. Williams served as an attending physician in emergency departments at Allegheny General Hospital (1991-1992); Ruby Memorial Hospital, Morgantown, WV (1992-2003); and Strong Memorial Hospital, Rochester, NY (2003 – present).
Her current academic appointment is Professor of Emergency Medicine at the University of Rochester School of Medicine and Dentistry. Previous academic appointments were at West Virginia University, Alderson-Broaddus College, and the Medical College of Pennsylvania.
Salvatore C. Durante, MS, MBA
Regional Director, Urgent Care Operations
Salvatore Durante joined our team as Manager of Urgent Care Operations for The Exigence Group in 2010; he is now Regional Director, Urgent Care Operations for TeamHealth. In this capacity he oversees the operations and functions of all Immediate Care centers throughout the country, including Pulse Occupational Medicine.
Mr. Durante earned a Master of Business Administration (MBA) degree, with a concentration in healthcare systems management. He also has a master's degree in Counseling.
Mr. Durante has over 20 years experience in the healthcare industry in hospital systems, physician practice management and nonprofit healthcare organizations. He has held positions of CFO & COO in a large primary care physician group practice, CAO for a large behavioral healthcare provider, CFO for a large behavioral healthcare provider, and most recently was CEO of a start-up HMO/PACE provider. Mr. Durante has also operated his own management consulting practice, specializing in strategic planning and improvement strategies for nonprofit and healthcare organizations.
Joe Coluccelli, RN, BSN
Joseph Coluccelli joined our organization in August 2011, and he is Site Administrator for our Webster and Henrietta locations. Mr. Coluccelli is responsible for day-to-day operations, leadership of clinical and clerical staff and patient satisfaction at the urgent care center.
Prior to joining Rochester Immediate Care, Mr. Coluccelli was a Case Manager for Rochester Home Care where he was responsible for the overall plan and outcome of nursing staff. Previously he was Emergency Department Clinical Nurse Leader at Rochester General Hospital. Mr. Coluccelli holds a Bachelor of Science degree in Nursing as well as a Bachelor of Arts degree in Political Science from St. John Fisher College.
Trish Martin, MSN, RN
Trish Martin joined our organization as a Site Administrator for Rochester Immediate Care in October 2013. Ms. Martin is responsible for day-to-day operations, leadership of clinical and clerical staff and to patient satisfaction at the urgent care center.
Ms. Martin holds a Bachelor of Science degree from Niagara University as well as a Master of Science in Nursing Administration from Roberts Wesleyan College.