Contact Us

Ultimately, patients are the reason Rochester Regional Health Immediate Care exists. We constantly work to make patients’ experiences positive ones. Please direct your questions or concerns to the Site Administrator of the facility you visited. For the safety of our patients, we cannot give medical advice of any kind via the Internet or phone.

General Questions and Patient Feedback


Phone: 585.225.5252
Fax: 585.225.5256


Joe Coluccelli, RN, BSN

Director of Operations



Community Relations

Heather Vines-Tillery




If you received Urgent Care/ Immediate Care service or Workers Compensation (work related injury) on or after July 1, 2019, please use the below.

To pay your bill online, click here

To pay over the phone, call 888.952.6772


For any questions regarding an invoice, please call our National Patient Service Center at 1.844.277.5406. 

Occupational Medicine


Schedule Appointments

Phone: 585.360.1788

FAX:  256.382.1810



Client Services

Renee Parisi

Occupational Medicine Program Manager
Phone: 716.817.5365

Rapid COVID-19 Testing available.  Find a location near you.