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Immediate Care is committed to a proactive approach to health and wellness. We are pleased to present information and tools for a healthy lifestyle, including a monthly e-newsletter and links to regional and national health organizations.
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Rochester Immediate Care to Hold Flu Vaccine Clinics
September 13, 2011
Rochester Immediate Care will conduct flu shot clinics at the following locations in Greece and in Webster:
- Saturday, September 17th at Ridge Road Fire District in Greece (1299 Long Pond Road) from 1:00 to 4:00 pm
- Saturday, September 24th at the Chamber of Commerce event in Greece Ridge Mall from 10:00 am – 3:00 pm.
- Tuesday, September 27th at Gold’s Gym in Webster (855 Publishers Parkway) from 4:00 to 8:00 pm
- Tuesday, September 27th at Greece YMCA (730 Long Pond Road) from 9:00 a.m. – 12:00 pm.
- Friday, October 7th at Webster Parks & Recreation (1350 Chiyoda Drive) from 9:00 am to 2:00 pm
- Saturday, October 8th Gold’s Gym in Webster (855 Publishers Parkway) from 9:00 am to 2:00 pm
- Friday, October 14 at Webster Parks & Recreation (1350 Chiyoda Drive) from 9:00 am to 2:00 pm
- Sunday, October 16th at Ridge Road Fire District in Greece (1299 Long Pond Road) from 10:00 am to 2:00 pm
In addition to these locations, flu vaccines are always available at the two Rochester Immediate Care locations, from 9:00 am to 9:00 pm Monday through Friday and 9:00 am to 8:00 pm Saturday and Sunday:
- 2745 West Ridge Road in Greece
- 1065 Ridge Road in Webster
Rochester Immediate Care accepts most insurance plans including MVP, Excellus and Medicare, which cover the cost of the flu vaccine. Those without insurance will be charged $35.
The Centers for Disease Control recommends that everyone over the age of six months receive a flu vaccine. Certain segments of the population – people over age 65, children under five, pregnant women, and people with chronic conditions such as asthma or diabetes – are at higher risk for contracting the flu, “so these people should make getting a flu vaccine a priority in their lives,” says Janet Williams, M.D., medical director of Rochester Immediate Care in Greece, located at 2745 West Ridge Road in Greece.
The flu is highly contagious, spread by coughing and sneezing. While hand washing and other common sense preventative measures may help, the way they do against the common cold, “the influenza virus is a tougher and more aggressive opponent,” says Pam Sullivan, M.D., medical director of Rochester Immediate Care in Webster, located at 1065 Ridge Road in Webster. “Rochester Immediate Care has a large supply of the 2011-2012 vaccine on hand at both locations and our physicians and nurses are ready to administer it.”
Joseph Coluccelli Named Site Administrator
August 8, 2011
Rochester Immediate Care announces the appointment of Site Administrator, Joseph Coluccelli for its Greece location. Coluccelli is responsible for day-to-day operations, leadership of clinical and clerical staff in addition to patient satisfaction at the urgent care center.
Prior to joining Rochester Immediate Care, Coluccelli was a Case Manager for Rochester Home Care where he was responsible for the overall plan and outcome of nursing staff. Previously he was Emergency Department Clinical Nurse Leader at Rochester General Hospital. Coluccelli holds a Bachelor of Science degree in Nursing as well as a Bachelor of Arts degree in Political Science from St. John Fisher College.
Rochester Immediate Care Offers Pediatric Care
June 29, 2011
Beginning on July 1, a new pediatric service ensures that a board-certified pediatrician will see children during times when most pediatricians’ offices are closed
New service represents a new model in Monroe County for extending access and availability of pediatric care
The pain and agony of a child’s ear ache, violent cough or injury is often complicated by another factor: bad timing. A child’s illness or injury can occur anytime, including times when the pediatrician may not be available or when their offices are closed, such as on Saturday and Sunday afternoons and evenings.
To ensure timely and appropriate weekend care for infants and children, Rochester Immediate Care - Greece will launch a pediatric urgent care program on Fridays from 5:00 p.m. to 9:00 p.m., and on Saturdays and Sundays from noon to 8:00 p.m. During these times, a board-certified pediatrician will be on duty for the express purpose of treating children – the very times when most pediatric offices are closed.
At all other times, pediatric patients are welcome at Rochester Immediate Care and are treated by board-certified emergency medicine, internal medicine or primary care physicians and other highly qualified providers.
The service begins on Friday, July 1, 2011 at Rochester Immediate Care’s Greece facility (2745 West Ridge Road, next to Ridgemont Plaza; 585.225.5252).
The pediatricians staffing the weekend hours at Rochester Immediate Care are Tim Hessert, M.D., Gretchen Smith Burke, M.D., Paul LeHoullier, M.D., Monica Henoch, M.D. and Dana Work, D.O. These pediatricians will augment Rochester Immediate Care’s own medical staff of physicians, nurse practitioners, physician assistants and technicians.
Drs. Hessert and Burke are part of Parkway Pediatrics & Adolescent Medicine (353 Island Cottage Road in Greece; 585.225.2610), whose own office will be closed Saturday and Sunday afternoons and evenings. Drs. LeHoullier is on the pediatrics staff at Rochester General Hospital. Dr. Work is a former chief resident and currently a pediatric fellow at the University of Rochester. Dr. Henoch sees patients at Lifetime Health Medical Group.
New Model of Care
This pediatric service introduces a new model of pediatric care to the Rochester area “as it extends the scope and reach of private pediatric offices in an efficient and cost-effective manner,” says Rochester Immediate Care medical director Janet Williams, M.D. “Now, when their offices are closed, all area pediatricians can refer patients to Rochester Immediate Care, where they’ll be seen by board-certified pediatricians, enabling parents to avoid the high-cost long-wait scenario of an emergency department.
“Even though our own staff physicians are trained to care for both adults and children, the availability of a board certified pediatrician goes a long way to reassuring area pediatricians and parents that their infants and children will receive expert and appropriate care,” says Dr. Williams.
Typically, infants and children need immediate attention for ear ache, respiratory problems including pneumonia, asthma, digestive issues, cuts and lacerations, animal bites, sports injuries and “just about anything else that needs immediate attention but doesn’t require hospitalization,” says Dr. Williams.
No appointments are necessary at Rochester Immediate Care and most patients are treated in about an hour. Insurance plans accepted at Rochester Immediate Care include MVP (formerly Preferred Care), Excellus BlueCross BlueShield, CIGNA, POMCO and Medicare plans. When compared to a visit to an emergency department, a visit to Rochester Immediate Care typically requires a significantly lower out-of-pocket co-pay.
Collegial, Non-Competitive Approach
The pediatricians who rotate through Rochester Immediate Care have a collegial, non-competitive approach to caring for other practices’ patients. “By our participation in this new service, we assure appropriate urgent care for all the infants and children we see,” says Parkway’s Dr. Tim Hessert. “Plus, we’re helping our pediatric colleagues from other practices enjoy a Saturday or Sunday afternoon off knowing their patients will be seen in a state-of-the-art facility by qualified colleagues.
“Further, we’ll invite pediatricians from other practices to participate with us by taking a shift on a Saturday or Sunday,” he added.
A tenent of Rochester Immediate Care’s care model is to send a follow-up report to the patient’s primary care physician within 24 hours, so the PCP is fully informed and can direct continuing care as needed.
Rochester Immediate Care Opens Second Facility
June 13, 2011
New facility in Webster offers a faster alternative to the emergency room for treatment of non-life threatening illness and injury, improves access to care in the face of an expected shortage of primary care physicians in the Rochester area
On June 20, 2011, adults, teenagers and children living, working, and playing in Webster, New York and its surrounding areas will have a new and fast option for the treatment of non-life threatening illness and injury: Rochester Immediate Care - Webster.
Located at 1065 Ridge Road (across from Dick’s/Target Plaza), Rochester Immediate Care - Webster is a new, fully appointed and staffed medical facility providing medical care for non-life threatening injuries and illness, offering both access and speed when a personal physician is not available and a trip to the emergency department will likely disrupt an entire day or evening and cost significantly more.
The opening of Rochester Immediate Care – Webster comes at a time when economic forces and practice trends are changing how care is delivered. A 2010 report by Excellus on the use of emergency rooms in upstate New York found at least 43% of emergency room visits in the Finger Lakes Region were not necessary, wasting millions of healthcare dollars, and could have been conducted in other settings. However, Medical Society and medical school surveys of the number of primary care physicians in practice, such as internists (who care for adults), show their numbers are declining. As these two forces converge, problems of access to care emerge. Who will provide care to people with non-life threatening illness and injury if ER visits are discouraged and fewer physicians are in private practice? One answer, both locally and nationwide, can be found with urgent or immediate care facilities.
The newly constructed Webster facility features a warm and welcoming lobby and waiting area, 12 new exam and two treatment rooms, and is equipped with X-ray, laboratory and other diagnostic capabilities. Led by medical director Pam Sullivan, M.D., nurses, physician assistants and other board certified physicians care for all patients. RIC accepts most insurance coverage, including Excellus BlueCross BlueShield, MVP, Medicare, POMCO, CIGNA and other health care plans.
Rochester Immediate Care – Webster is open from 9:00 am to 9:00 pm Monday through Friday and 9:00 am to 8:00 pm on weekends, 365 days a year. No appointments are required. In most cases, patients are treated and released in about an hour. The cost to both the patient and insurance provider is significantly lower than the cost of a visit to an emergency room. The phone number is 585-872-2273; the web site is www.rochesterimmediatecare.com
Typical of the illnesses and injuries treated at Rochester Immediate Care are cuts and lacerations, animal and insect bites, sprains and fractures, eye injuries, minor burns, ear infections, cold and flu symptoms, pneumonia and bronchitis, urinary tract and other infections, abdominal and back pain. In addition, Rochester Immediate Care conducts school, employment and sports-related physical exams.
Managed by The Exigence Group, LLC of Amherst, NY, Rochester Immediate Care - Webster is the company’s second facility in the Rochester area and eighth facility overall; it manages four Immediate Care facilities in the Buffalo area and one in Austin, Texas. Rochester Immediate Care – Greece (2745 West Ridge Road, next to Wegmans/Ridgemont Plaza) opened in May of 2010.
“The communities we serve have embraced the Immediate Care concept and we fully expect the Webster area to do the same,” said Gregory Daniel, M.D., M.B.A., Chief Executive Officer of The Exigence Group. “By providing convenient, quality healthcare by board certified physicians and experienced staff, and a friendly and welcoming experience, Rochester Immediate Care in Webster will meet consumer demand for this kind of medical service.”
“We’re pleased have Dr. Pam Sullivan as our medical director in Webster,” he adds. “She’s an experienced emergency medicine physician who has worked in a variety of emergency department settings in Rochester and has great rapport with both patients and the area’s physicians.
“Dr. Sullivan assures that each and every patient receives high quality medical care and has a comfortable and satisfying experience at our new Webster facility, the same way Dr. Janet Williams does for patients seeking care at our Greece facility.”
Rochester Immediate Care is in the process of earning accreditation by the Joint Commission, the only national organization that sets standards for quality and safety in full service urgent care centers.
Occupational Medicine
Sharing space with Rochester Immediate Care is another Exigence–managed company, Pulse Occupational Medicine, which helps businesses reduce injuries, lower costs, and promote a safe workplace. Pulse offers customized programs and individual case management support to hundreds of companies, from small start-ups to large corporations with thousands of employees.
Led by Karl Auerbach, M.D., a locally and nationally prominent occupational health specialist, Pulse’s occupational health team includes specially trained nurses and technicians who stay current with Federal and State workplace safety and workers compensation regulations. Pulse offers a range of customized services including injury care, case management, pre-placement evaluation, drug screening, DOT physicals, Medical Review Officer (MRO) services, executive physicals, educational programs and health and wellness programs.
Dr. Pam Sullivan Appointed Medical Director
May 18, 2011
Pam Sullivan, M.D., a well known emergency medicine physician who has practiced at Rochester General Hospital and Highland Hospital since 1993, has been appointed medical director of Rochester Immediate Care – Webster, the new urgent care center opening in Webster in June.
Board certified in internal medicine and with certifications in pediatric advanced life support, advanced trauma life support and advanced cardiac life support, Dr. Sullivan will direct a staff of nurses, nurse practitioners, physician assistants and other physicians who will treat patients at Rochester Immediate Care.
“We’re pleased have Dr. Sullivan as our medical director in Webster,” says Dr. Gregory Daniel, CEO of The Exigence Group, LLC, which manages Rochester Immediate Care. “She’s an experienced emergency medicine physician who has worked in a variety of emergency department settings in Rochester and has great rapport with both patients and the area’s physicians.
“Dr. Sullivan will assure that each and every patient receives high quality medical care and has a comfortable and satisfying experience at our new Webster facility.”
A New York City native, Dr. Sullivan earned a bachelor’s degree in physical therapy at Ithaca College and her medical degree at the Medical College of Philadelphia; she served an internship and residency in primary care internal medicine at the University of Rochester School of Medicine and Dentistry. While employed by the medical school, she held an academic appointment as senior instructor of clinical emergency medicine.
Dr. Sullivan is a Fellow of the American College of Physicians and serves as a council member and as chair of the membership committee of the New York ACP.
The Exigence Group, LLC of Amherst, NY (www.theexigencegroup.com) manages two Rochester Immediate Care centers: Rochester Immediate Care – Greece, located at 2745 West Ridge Road, which opened in May of 2010; Rochester Immediate Care – Webster, located at 1065 Ridge Road, which will open on June 20, 2011. The Exigence Group expects to care for more than 100,000 urgent care patients in 2011 at its seven facilities in New York and Texas.
Rochester Immediate Care Now Accepts Excellus at Greece and, soon-to-open, Webster Locations
May 18, 2011
Rochester Immediate Care now accepts Excellus insurance plans at Greece and soon-to-open Webster locations
Hours of operation have been extended based on current and expected demand for services
Subscribers to all Excellus Blue Cross Blue Shield and HMO health plans are now covered should they seek care at Rochester Immediate Care’s Greece and soon-to-open Webster locations.
Officials from Rochester Immediate Care and Excellus have recently agreed on contract terms for insurance coverage and reimbursement; the agreement went into effect on Monday, May 16. Excellus joins MVP (the former Preferred Care) and Medicare in providing insurance coverage for subscriber visits to Rochester Immediate Care. Discussions with other insurers are continuing.
While the out-of-pocket co-pay for a visit to Rochester Immediate Care will vary depending on which insurance plan a patient presents, the co-pay will likely be significantly less than for a visit to an emergency department.
The agreement with Excellus comes at a time when primary care physicians such as internists are shrinking in number and are not always immediately available to treat urgent medical situations and minor injuries. Further, independent studies of emergency department use in upstate New York show that at least 43% of visits to the ED are not necessary and are costing the community millions of dollars; suggested alternatives to the ED include urgent care centers such as Rochester Immediate Care.
Located at 2745 West Ridge Road in Greece (immediately east of the Ridgemont Plaza Wegmans) and at 1065 Ridge Road in Webster (across from Dick’s/Target Plaza), Rochester Immediate Care offers fully appointed and staffed medical facilities that provide medical care and treatment for non-life threatening injuries and illness. They offer both access and speed when a personal physician is not available and a trip to the emergency department will likely disrupt an entire day or evening as well as cost considerably more.
Typical of the illness and injuries treated at Rochester Immediate Care are cuts and lacerations, animal and insect bites, sprains and fractures, eye injuries, minor burns, ear infections, cold and flu symptoms, pneumonia and bronchitis, urinary tract and other infections, and abdominal and back pain. Rochester Immediate Care conducts school, employment and sports-related physical exams.
“By treating low-acuity patients, we help to alleviate overcrowding at local emergency departments, allowing them to treat the more urgent matters,” says Dr. Janet Williams, Rochester Immediate Care – Greece medical director.
Hours Extended
In a related development, Rochester Immediate Care has extended its hours of operation to accommodate current and expected demand for services.
Rochester Immediate Care - Greece is now open from 9:00 am to 9:00 pm Monday through Friday and 9:00 am to 8:00 pm Saturday and Sunday, 365 days a year. Rochester Immediate Care – Webster will have the same hours when it opens on Monday, June 20th.
Karl Auerbach, M.D., a board certified physician in preventive and occupational medicine who serves as medical director of Pulse Occupational Medicine, PLLC, in Rochester, has been elected to the position of president-elect of the American College of Occupational and Environmental Medicine (ACOEM).
Founded in 1916, ACOEM is the nation's largest medical society dedicated to promoting the health of workers through preventive medicine, clinical care, research, and education. Physicians encompassing specialists in a variety of medical practices are united via the College to develop positions and policies on vital issues relevant to the practice of preventive medicine both within and outside of the workplace.
Dr. Auerbach will begin his term as president-elect on March 28, 2011 at the ACOEM’s annual meeting in Washington, DC. He’ll assume the presidency in 2012.
An occupational health specialist long known in the Rochester area, Dr. Auerbach has provided occupational health services and consulting to many of Rochester’s well-known companies since the early 1980s. Prior to joining Pulse, Dr. Auerbach practiced at Strong Memorial and Highland hospitals on their Emergency Medicine and Environmental and Occupational Medicine services. He continues to practice as an emergency department physician at both hospitals.
Dr. Auerbach retains his academic appointment as Clinical Associate Professor of Environmental and Occupational Medicine at the University of Rochester School of Medicine and Dentistry.
Pulse Occupational Medicine is located in a free-standing urgent-care facility – Rochester Immediate Care, 2745 West Ridge Road in Greece, NY – and is part of a network of occupational medicine services managed by The Exigence Group (www.theexigencegroup.com), which runs Pulse services in Buffalo, NY, Austin, TX, and Las Vegas, NV.
Rochester Immediate Care Physicians Talk About National Preparedness Month
September 17, 2010
ROCHESTER, NY—September has been designated as National Preparedness Month, and Rochester Immediate Care physicians are offering suggestions on how to plan for an emergency.
“Every second that passes in an emergency is crucial,” said Dr. Janet Williams, Medical Director at Rochester Immediate Care. “Having an organized plan can cut down on confusion and keep everyone safe.”
The Center for Disease Control lists four-steps to achieve proper preparedness. They are: 1. Get or Make an Emergency Kit 2. Make a Plan 3. Be Informed 4. Get Involved
Dr. Williams suggests making a preparedness kit with enough bottled water and non-perishable foods to last three days. Families and individuals should also create an emergency plan listing a meetup location and contact information.
Individuals can stay informed by keeping abreast of the latest media via the Web, mobile phone, newspapers, television and radio stations.
Dr. Williams also says that taking first aid and training classes can help you to get involved should disaster strike in your community.
“Emergency response training and supporting first responders can really make a difference in a life or death situation,” Williams said. “Many community responders also hold community exercises and workshops in preparing for a disaster.”
National Preparedness Month is sponsored by the Ready campaign, Citizen Corps and the Advertising Council to promote vigilance in Americans. Nearly 2,700 organizations have joined in the efforts to raise awareness about natural disasters and terrorist attacks.
Rochester Immediate Care Physicians Warn About Whooping Cough
August 31,2010
In light of the current whooping cough (pertussis) epidemic in California, which is on pace to be the largest there in decades, and increasing pertussis activity in Pennsylvania and in upstate New York (as reported by the New York Times), physicians at Rochester Immediate Care express concern for the residents of the Rochester area.
While whooping cough (pertussis) mostly affects infants under one year of age, it can also cause significant symptoms in toddlers and school-age children as well as adults that can last up to three months or longer if untreated. The bacteria that cause pertussis can be spread by children who did not receive their vaccines or by adults who may have received the vaccines as children but did not receive a booster and are no longer immune.
While all infants and children should be vaccinated in the regimen recommended by the Centers for Disease Control, older children and adults also must be up to date with their vaccines, both to prevent them from getting sick themselves and so they don’t aid and abet the transmission of pertussis to others.
“While pertussis in infants and children remains an on-going health concern, what is emerging is a renewed concern for teenagers and adults who have let their childhood vaccinations lapse,” says Rochester Immediate Care medical director Janet Williams, M.D. “This appears to be part of the problem in California and what we want to avoid in Rochester - we can’t let teens and adults off the hook.
“Adults and teens who have not kept up with their booster shots leave themselves vulnerable to this highly infectious bacteria – they can catch it and suffer the serious effects of whooping cough AND they can spread it to others.”
Pertussis starts like a common cold but then often progresses to intense, almost violent, fits of coughing followed by a forced gulping for air with a “whooping” sound (hence, its popular name). There is often no or only low grade fever.
Pertussis can cause pneumonia, seizures and death, particularly in infants less than four months of age. In adults, it causes a stubborn, annoying, sometimes violent cough that just doesn’t go away or get better.
Dr. Williams’ immediate recommendations:
• Parents should make sure their children receive the recommended 5-dose primary vaccination series against pertussis (DTaP) at 2, 4, 6 and 15-18 months and at 4-6 years of age. This series is required of children before they enter school.
• Parents must seek medical attention immediately if their child develops a severe cough that interferes with feeding and/or sleeping and for milder coughs that don’t improve after a week.
• Adolescents (ideally at age 11-12) and adults should receive a booster vaccine for pertussis. • Anyone who has been in close contact with a known or suspected case of pertussis should seek medical care to determine if testing, antibiotic prophylaxis and/or boost vaccination is indicated.
• Adults and adolescents with severe cough or coughs lasting longer than two weeks should be evaluated by a physician.
• Practice good cough hygiene (cover your cough, wash your hands frequently, etc.).
• Adults: Stay away from infants when you are coughing.
Rochester Immediate Care Open For Business
May 10, 2010
WILLIAMSVILLE, NY—The Exigence Group, a national healthcare management organization that is owned and managed by physicians, opened its newest urgent care center, Rochester Immediate Care on May 6 in Greece, NY. Residents now have a new, fast option for the treatment of non-life threatening illness and injuries.
Located at 2745 West Ridge Road, Rochester Immediate Care features a warm and welcoming lobby and waiting area, 16 new exam and treatment rooms, and is equipped with X-ray, laboratory and other diagnostic capabilities. Board-certified physicians assisted by nurses, physician assistants and lab technicians, care for all patients.
Rochester Immediate Care is open from 10:00 am to 9:00 pm Monday through Friday and 9:00 am to 7:00 pm on weekends, 365 days a year. No appointments are required. In most cases, patients are treated and released in about an hour. The cost to both the patient and insurance provider is significantly lower than the cost of a visit to an emergency room. The phone number is 585.225.5252; the web site is www.rochesterimmediatecare.com.
Managed by The Exigence Group, RIC is the company’s fifth facility. It manages three Immediate Care facilities in the Buffalo area under Western New York Immediate Care and one in Austin, Texas, Austin Immediate Care.
“The communities we serve have embraced the Immediate Care concept and we fully expect the Rochester area to embrace us as well,” said Gregory Daniel, M.D., M.B.A., Chief Executive Officer of Exigence. “By providing convenient, quality healthcare by board certified physicians and experienced staff, and a friendly and welcoming experience, Rochester Immediate Care will meet consumer demand for this kind of medical service.”
Currently headquartered in Williamsville, New York, Exigence develops and manages customized Emergency Medicine, Hospitalist, Urgent Care, Occupational Medicine and Wellness programs. The organization serves over 500,000 patients annually. Exigence also provides consulting services in areas such as Emergency Department design, electronic medical record systems, urgent care management, rapid response programs and on-call panels.
Rochester Immediate Care Appoints Medical Director
April 27, 2010
WILLIAMSVILLE, NY—Janet Williams, MD, has been appointed medical director care of Rochester Immediate Care on West Ridge Road in Greece, NY. In this capacity, she oversees all clinical care provided by the facility, an alternative to the emergency room for the treatment of non-acute illness and injuries.
Dr. Williams is certified as a Diplomate of the American Board of Emergency Medicine and is an active member of a number of national professional organizations including the American Academy of Urgent Care Medicine.
A Rochester native, Dr. Williams earned her bachelor’s degree in mathematics at Bucknell University in 1984 and her medical degree at the University at Buffalo School of Medicine in 1988. She completed a residency in emergency medicine, including tenure as chief resident, at Allegheny General Hospital in Pittsburgh, PA in 1991.
Following residency, Dr. Williams served as an attending physician in emergency departments at Allegheny General Hospital (1991-1992); Ruby Memorial Hospital, Morgantown, WV (1992-2003); and Strong Memorial Hospital, Rochester, NY (2003 – present).
Her current academic appointment is Professor of Emergency Medicine at the University of Rochester School of Medicine and Dentistry.
Rochester Immediate Care provides medical care and treatment for non-life threatening injuries and illness, offering both access and speed when a personal physician is not available and a trip to the emergency department will likely disrupt an entire day or evening. It opens on Monday, May 10, 2010.
Rochester Immediate Care Appoints Regional Director
April 27, 2010
WILLIAMSVILLE, NY—Linda Engelbrecht has been appointed regional director for Rochester Immediate Care, located on West Ridge Road in Greece, NY. In her position, she oversees all administrative and operational aspects of the medical care facility: planning, organizing, directing, and coordinating the clinical department and providing leadership and direction to professional and clerical staffs.
Engelbrecht brings more than 22 years of experience in a variety of healthcare settings, primarily in pharmacy and oncology.
Rochester Immediate Care is a new medical service entering the Rochester market and opening on May 10, providing immediate medical care by board-certified physicians for non-life threatening illness and injury when a personal physician is not available and the prospect of spending many hours in a hospital emergency room might be a deterrent to seeking care.
Prior to joining Rochester Immediate Care, Engelbrecht was executive director of Interlakes Oncology and Hematology in Rochester, NY. She had served as administrative director of the Cancer Center at The Genesee Hospital and as administrator in the Department of Pharmacy at the University of Rochester.
Linda earned a Master’s of Business Administration from University of Rochester and a Bachelor of Science in Business Administration from State University College at Brockport.
WNY Immediate Care Appoints Site Administrators
May 5, 2009
WILLIAMSVILLE, NY—Western New York Immediate Care announced today the appointment of two Site Administrators, Maria Gambino, RN, MBA and Deborah Schmitt, RN, MPA. Site Administrators are responsible for day-to-day operations and ensuring the hallmark of our operation: patient satisfaction. Ms. Gambino will manage the facility located on Transit Road in Williamsville, and Ms. Schmitt will manage the facility located on Niagara Falls Boulevard in Amherst. Ms. Kelly Lloyd, RN, manages the firm’s third location in Orchard Park, NY.
Ms. Gambino has ten years of management experience including consulting and servicing the adult senior vision population for the Elizabeth Pierce Olmsted Center for the Visually Impaired. She also served as Director of Services for the Division of Special Needs for Erie County. A Registered Nurse, Ms. Gambino worked for Women’s and Children’s Hospital in high-risk maternity health and pediatric care. In addition to earning a nursing degree from the Millard Fillmore School of Nursing, she earned a B.S. in Business Management from D’Youville College and an MBA from the University at Buffalo.
Ms. Schmitt is a Registered Nurse who has worked in a variety of clinical settings including emergency medicine, intensive care and occupational medicine. She also has over ten years of progressive management experience, beginning as the Program and Marketing Director for an occupational medicine program and the Administrator for the Wyoming County Certified Home Health Agency. Most recently, Ms. Schmitt was Commissioner of Social Services for Wyoming County. She earned a Bachelor of Science in Nursing and a Masters degree in Public Administration from SUNY College at Brockport.
Western New York Immediate Care’s three state-of-the-art medical centers provide access for acute illness and injury care when a patient’s primary care physician is unavailable. Immediate Care provides cost effective and efficient healthcare services—including diagnostic tests, laboratory services and x-rays—allowing Emergency Departments to focus on patients with truly life-threatening conditions. Most Immediate Care patients are treated and released within an hour. We are open 365 days a year at our three locations: 7616 Transit Road, Williamsville; 2099 Niagara Falls Boulevard, Amherst; and 3050 Orchard Park Road, Orchard Park.
WNY Immediate Care Opens Third Facility
July 22, 2008
WILLIAMSVILLE, NY—Fueled by overwhelming demand for its services, Western New York Immediate Care is opening its third facility at 3050 Orchard Park Road, Orchard Park on July 22, 2008. WNY Immediate Care provides a fast alternative to emergency room visits for patients with non-life- threatening medical emergencies.
The new location provides access to immediate care in the Southtowns. It is also home to Pulse Occupational Medicine. WNY Immediate Care opened a facility in January 2008 at 2099 Niagara Falls Boulevard in Amherst; its first location at 7616 Transit Road in Williamsville opened in 2005. WNY Immediate Care is managed by Exigence, LLC, headquartered in Williamsville.
“The community has embraced WNY Immediate Care,” said Dr. Gregory Daniel, Chief Executive Officer of Exigence. “By providing convenient, quality healthcare by board certified physicians and experienced staff, WNY Immediate Care is meeting a critical demand.” Combined, the facilities expect to provide service to more than 50,000 patients each year. Currently, more than 50 people work at WNY Immediate Care and Pulse.
In most cases, patients at WNY Immediate Care are treated and released in less than one hour. The cost to both the patient and insurance provider is significantly lower than the cost of a visit to an emergency room.
“When primary care physicians are unavailable, we are an alternative to long wait times at emergency rooms. By treating low-acuity patients we help to alleviate overcrowding at local ERs, allowing them to treat the more urgent matters,” said Dr. Joseph Chow, Medical Director of the Orchard Park facility.
WNY Immediate Care facilities offer state-of-the-art treatment rooms, CLIA-certified laboratories, x-ray and diagnostic imaging. “In addition to clinical excellence, patients are impressed by the facilities themselves which are designed to be efficient, comfortable and welcoming. The entire patient experience is of utmost concern to everyone in our organization,” said Dr Daniel.
Western New York Immediate Care is one of only two urgent care centers in New York State to earn the Urgent Care Accreditation Award of Distinction. The Award is the final product of an extensive accreditation process by the Urgent Care Association of America which examines both clinical and operational procedures. The award is granted to urgent care centers that consistently demonstrate the meeting of exceptional quality standards in the daily delivery of care.
Pulse Occupational Medicine has extensive experience helping businesses reduce injuries, lower costs, and promote a safe workplace. Pulse offers customized programs and individual case management support to more than 150 companies, from small start-ups to large corporations with hundreds of employees.
Pulse’s occupational health team includes board-certified physicians and specially trained nurses and technicians who stay current with federal and state workplace safety and workers compensation regulations. Pulse offers a range of customized services including injury care, case management, pre-placement evaluation, drug screening, DOT physicals, Medical Review Officer (MRO) services, executive physicals, educational programs and health and wellness programs.
WNY Immediate Care and Pulse Occupational Medicine are open from 10:00 a.m. to 10:00 p.m. Monday through Friday, and 10:00 a.m. – 8:00 p.m., Saturday and Sunday. The centers are open 365 days a year, including holidays.
For media inquiries, please contact Claire Jones at 716.204.4500 (office) or 716.817.2928 (direct). We also have media-friendly experts who are willing to comment on urgent care medicine and facilities, emergency medicine, hospitalist programs and a host of other healthcare-related issues.
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May 2011 Newsletter
Updated Hours
National Women's Health Week
Keys to Living a Long Life
8 Ways to Make Shots Easier For Kids
Healthy Recipe of the Month: Turkey Burger
March 2011 Newsletter
National Nutrition Month
In the Community
Controlling High Blood Pressure with Diet
The Benefits of Fiber
Parents: Energy Drinks Pose Serious Health Risks for Your Kids
Recipe of the Month: Shepherds Pie
February 2011 Newsletter
Heart Disease Awareness Month
Cost to Treat Heart Disease will Triple in US
Parents: 10 Reasons to Call the Doctor Now
Healthy Recipe of the Month
January 2011 Newsletter
Flu Shots Still Available
10 Ways to Ease the Common Col
Sitting Too Long is Bad for Your Health
Recipe of the Month - Apple Butternut Squash Soup
September 2010 Newsletter (.pdf, 201kb)
Vaccines: They’re not just for kids
LAST CHANCE: Win $100 from Immediate Care!
Bullying: Help your child handle a school bully
August 2010 Newsletter (.pdf, 225kb)
Whooping cough: The next epidemic?
Fast food: 5 ways to healthier meals
First aid for tick bites
July 2010 Newsletter (.pdf, 188kb)
Are some sushi dishes lower in calories than others?
Children's swimming: Keep health risks at bay
Expectant fathers: Dads need attention, too
June 2010 Newsletter (.pdf, 201kb)
Rochester Immediate Care ribbon cutting
Allergy treatment tips for patients on a budget
Golf injuries: Why it pays to play it safe
May 2010 Newsletter (.pdf, 147kb)
Rochester Immediate Care Set To Open
WNY Immediate Care At The Buffalo Bills Field House
Tripping Over Pets Sends Thousands to ER
5 Ways to Keep Your Cool When the Mercury Spikes
April 2010 Newsletter (.pdf, 147kb)
Helpful Tips For Runners
Do energy drinks really boost energy?
Is sea salt better for your health?
Tanning beds face new taxes and restrictions
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• Agency for Healthcare Research and Quality: The AHRQ has compiled healthcare "report cards" that provide comparative information on the quality of health plans, hospitals, medical groups, individual physicians, nursing homes and other providers of care.
• American Board of Medical Specialties: The A.B.M.S. has a doctor-finder function that reports a physician's board certification.
• American Cancer Society
• American Lung Association
• Health Day News
• Mayo Clinic
• Medline Plus, a service of the U.S. National Library of Medicine and the National Institutes of Health
• Men's Health Magazine
• The United States Department of Health and Human Services, Hospital Compare: This site provides information from participating hospitals on how well those hospitals care for patients with certain medical conditions or surgical procedures. Also included are the results from patient surveys on quality of care during hospital stays.
• Web MD






