What Our Patients Are Saying:
“Mr. Gootnick, PA was kind, explained everything. I didn't have any questions because he offered up everything I had wondered. I am very grateful he cared for my daughter. Michelle was wonderful” - Greece location, 2/10/13
“Best Immediate care experience ever. Brought my mom to urgent care on Brighton in Henrietta town line rd and it was the absolute worst experience ever. Thank you” - Webster location, 3/20/13
"Everyone here has always been great. I always recommend your facility to others.” - Webster location 4/16/13
Do you have questions? Good, because we have answers! And if we don’t answer your question here, please feel free to contact the site administrator at the Immediate Care center nearest you, or our corporate office. Please note that, for the safety of our patients, we cannot give medical advice of any kind via the Internet or phone.
1. What is an Immediate Care Center?
An urgent care center is used for episodic care for patients with sudden medical conditions that require treatment usually within 24 hours. When experiencing a non-life threatening situation (but could lead to potentially harmful outcome if not treated when immediate attention is required), a patient can receive treatment at Immediate Care rather than seeking treatment at an emergency room. Patients should inform their Primary Care physician of such visit and consult him or her for follow up care. If the patient is in a life-threatening situation, please call 911 right away for care.
2. Do I need to make an appointment to visit Immediate Care Center?
No, you never need an appointment to visit Immediate Care. Come to Immediate Care when you need prompt medical care.
3. How long will a visit to Immediate Care take?
Most patients are treated and released in about an hour. However, visit times vary depending on the number of patients at the center and the severity of their injuries or illness.
4. Who will provide my medical care?
Immediate Care centers are staffed by board-certified physicians who are skilled in the treatment of non-life-threatening injuries and illnesses. Many physicians practice in local emergency rooms. All of our providers—physicians, physician assistants, nurses and radiological technicians—are dedicated to providing excellent medical care in a compassionate, respectful manner.
5. How much does an office visit cost?
Our fees vary depending on the level of services provided. Generally our fees are approximately one-third of those charged by emergency departments for similar procedures. Patients are required to provide payment or proof of insurance prior to treatment.
6. Do you accept insurance?
Immediate Care accepts most major insurance plans. Co-pays are determined by your insurance plan, but are usually much less than those for an emergency room visit.